Resolved Issues: 

• 3/18 – Back button after adding new contact is broken. 
• 3/18 – Social sharing is showing complete for the day in the app, but on the backend, it’s not counting so your streak isn’t accurate. 
• 3/18 – Training Video minutes not calculating correctly for daily goal – may overstate minutes watched, or under state minutes watched based on the length of the training video. 
• 2/25 Training videos completed in the Office will count towards goals in the App.
• Improved language for a better UX for Stylist login and/or password reset flow.
• Calls now count towards new convos and follow- ups. 
• Daily actions might not register even though goals are set (workaround – go back into the Goals page and click home/save). You should no longer need to do the workaround listed.
• Facebook Messenger opening up to the wrong contact — this is due to incorrect profile link added into the Prospects profile. 
• Improved language for a better UX for Stylist login and/or password reset flow.

• 3/6 – Notifications inside the App not showing up correctly. 
• Daily Streak reset and show 0 until actions taken and you’ve won the day then  it resets to show your correct streak days. 
• No follow-ups are shown for the TOP 3 ACTIONS.
• Follow-up paths to ensure every new convo path has a follow-up provided.
• Fit Finder survey results visible in Connect Office.
• IN QA Member Triggered Actions – refining of who shows up and for what reason
  • Contact buttons not currently active (grey) due to it not pulling the right phone number field in the database
  • Showing customers as “not logged in”

Suggestions & Enhancements Requested: 

• Member actions to count towards daily goals.
• Snooze or delete option in the Top 3 Actions to allow for bypassing of a contact.
• Push Notification to remind Stylists to get into the app for the day and take action.

Feel free to submit enhancements and feature suggestions into Customer Support.